Covid-19 and CYZ

We ask that you stay with your child in the queue until they are safely in CYZ. We have socially distanced queuing outside CYZ which you should use at drop off and pick up time.

Young people will have their temperature checked before entry – it needs to be below 37.8degrees to be allowed entry. Members will be asked to sanitise their hands both before entry and on leaving CYZ.

We are using staggered start and finish times so it is really important you attend for your booking’s drop off and and for collection on time.

We are following all guidance from the Government and NHS England. In addition to this, we are following the NYA (National Youth Agency) guidance which has been specifically designed for the Youth Work sector.

In line with current government guidance, members over age 11 are now required to wear masks within CYZ.

There are certain situations where this is not required such as when participating in sport activities.

We also recognise that some members will have another reason for exemption – they just need to let us know on signing in at reception.

For further information on the wearing of masks, we suggest taking a look here https://www.gov.uk/government/publications/face-coverings-when-to-wear-one-and-how-to-make-your-own/face-coverings-when-to-wear-one-and-how-to-make-your-own

It has changed in the respect that we need all members to follow the instructions set out around CYZ, and to follow instructions from staff regarding their own welfare and that of others in CYZ relating to COVID.

If a member does not follow instructions we will ask them to leave (younger members will have to sit aside and parents will be called to collect). This is for the welfare of all members and staff.

If your child does not understand what they are being asked to do, please encourage them to ask.

We have trained first aiders on site. If we need to get close to your child we will ask the child and the first aider to wear PPE (mask for both, gloves and apron for the first aider).

Health and Safety and our duty of care will always be our top priority and we would never leave an injured child untreated.

The maximum session size we are working to currently is 15, however, the actual group size for each activity depends on what is allowable from the risk assessment taking factors such as social distancing into account. Many groups will actually be smaller than this.

The café is not open at present.

At present, no.

Please keep an eye on our website and facebook page for up-to-date information on what provision we are able to run.

The safety of our members and our staff is always going to be our top priority. We have conducted a detailed risk assessment and modified aspects of service delivery and building use in line with restrictions and guidance.

All members coming into CYZ will need to have their temperature taken prior to entry and put hand sanitiser on – if a member’s temperature is 37.8 degrees or higher they will not be granted access to the building.

Hand washing / sanitising facilities are throughout the building and regular handwashing / sanitising will be encouraged.

There is regular cleaning and disinfecting of surfaces and objects that are frequently touched by young people and staff during sessions.

We will continue to follow the guidance as it is updated and new guidance issued.

All plans will be closely monitored and may adjust in response to internal and external factors.

Our staff have received additional training on updated practices since COVID-19 – this will be an ongoing process as guidance changes and is updated.

Externally we have marked out a queuing system in the entrance.

Internally, we have marked out spacings within CYZ to help young people and employees maintain this distance.

Plastic screens are present for separating groups / areas, and a dedicated, socially distant queueing system is present for where a group needs to wait to be taken to their area after entry.

Staff will enforce social distancing as best we can, recognising that the participants need to take some responsibility for their actions. Frequent tannoy announcements and signage are present to remind everyone of the safety procedures.

Session times are shorter as members are coming to do a specific activity, rather than move around different activities currently.

Please send in minimal items with your child. They may bring a pre-filled water bottle if they need a drink. There is no need to bring anything else.

If attending our HITZ holiday club, a packed lunch will be required, Windows will be open to allow fresh air in, and we may make more use of our outdoor space (weather permitting), so appropriate clothing (e.g. hoodie / coat etc) may also be beneficial for these longer sessions.