Booking Information

Please select the session type you would like to book on to using the buttons below.

Thank you for taking the time to book onto a session at CYZ.

Generally, sessions will be released for booking no sooner than one week in advance.

  • Members aged 7 years to school year 6 should book onto Junior Club sessions
  • Members in school year 7 up to age 18 (25 with additional needs) should book onto Senior Club sessions
  • Members age 8-25 who require additional support are able to book onto our Inclusion Club sessions. If you would like to book an inclusion session but can’t see them, please get in touch – we may need to enable inclusion session bookings for your membership.
  • Mixed sessions are for any member to attend.

Please Note: Open Club sessions are not available for booking, and members just need to turn up for these. Booking is however essential for Wednesday night and Holiday club sessions.

Sessions which do not require booking will not show on the booking calendar. For a full timetable of sessions, please click here.

Thank you for taking the time to book onto a session at CYZ.

If you book a session and unforeseen circumstances mean you will not be able to attend, please cancel your booking so the space can be opened back up for someone else who would like to attend. If we receive adequate notice, you may be eligible for a refund. Please view our terms and conditions, or contact us to discuss.

Failure to attend or notify us of cancellation will result in the booking being marked as a “No-Show” on our system.

FAQs regarding our HITZ Holiday Club are available on our HITZ Holiday Club page. We recommend familiarising yourselves with the FAQs prior to making a booking.

We are currently taking bookings for Summer 2022. Holiday Club will run between  Monday, July 25th and Friday, September 2nd.

We are closed on August 29th for the bank holiday. Sessions start at 08:30 and finish at 17:30.

Having Trouble Booking? Click Here.

We’re sorry that you are having issues placing a booking.

Usually, if the booking system says it can’t find a membership it is for one of these reasons:

  • Spelling Error – the member’s name needs to be spelt the same as it is on our system. Names with a “-“, brackets, or any other punctuation need to include them (and any spaces) on the booking form. If the member goes by two names (e.g. different surnames) then perhaps try both if you are not sure which they are on our system as. Another point to note is that it will look at the member’s full name (not preferred name), so if you are trying a shortened name (e.g. John instead of Jonathan or Izzy instead of Isobel etc), please try with their full name.
  • Date Format – DOB needs to be in the form DD/MM/YYYY, or use the date picker. Other formats won’t be recognised
  • Expired Membership – If the membership you are trying to find is expired it is classed as inactive and won’t show up. You should renew your membership through this link if this is the case.

If you have tried the above suggestions and are still having issues, please get in touch via email (click here), or messenger (click here).


Carlisle Youth Zone CYZ is registered with the Fundraising Regulator

About Carlisle Youth zone

Carlisle Youth Zone is a safe and fun environment where the potential of young people is developed and fulfilled. We are open 6 night a week and during school holidays we run our successful Holiday Club.

HITZ