HITZ - Holiday Club

Prices

Full day – 8:30am – 5.00pm

With Food: £18 (CYZ Supplied Lunch, Subject to Availability)

Without Food: £16 (Packed Lunch From Home)

Short day – 8:30am – 3.30pm

Without Food: £12 (Packed Lunch From Home)

Membership

Any young person wishing to attend HITZ must be a member of CYZ – the membership fee is £5 per year.

FAQ

Please click on a question to see the answer

Q. What age is the holiday club for?

A.  HITZ is for 8 to 12 year old members of Carlisle Youth Zone. Please note: we cannot take members age 7 for HITZ Holiday Club.

Q. Does the young person have to be a member of CYZ to attend HITZ?

A. Yes – HITZ is for our junior members age 8-12. To join CYZ there is a £5 annual membership fee, please Click Here for the online form, or sign up in person at our reception.

Q. Can I turn up on the day and pay for my child to come in?

A. No – HITZ spaces must be booked prior to the day of attendance using the online booking system.

Bookings close the evening before the day of the session – this is to allow us to perform administration duties relating to the sessions.

Q. What time are the sessions?

A. HITZ starts at 08:30 and finishes at 17:00. Drop off is between 08:30 – 09:30 and pick up is by 17:00. During some holidays, we also offer a short-day option, running 08.30-15:30.

Q. Can I drop my children off at a later time

A. During some holidays, we offer a short-day booking option in addition to our full-day option. These part-day sessions run 08.30-15:30.

If neither of the time frames fit in with your schedule, you are welcome to book a space encompassing the time you require and let us know that you will be dropping off / picking up at a different time. For example, if you require 9am to 1pm, you could book a short space; if you require 9.30-4pm you would need to book a full day space. Note: the full fee is payable for all bookings.

Q. When is breakfast served?

A. Breakfast is served from 08.30 to 09.30. Generally, this consists of cereal, juice and toast.

Q. Is lunch provided?

A. Unfortunately we are currently unable to provide a lunch option. All spaces require a packed lunch from home for lunch.

Q. Do you cater for dietary needs or allergies?

A. Yes – please telephone reception on 01228 516280 to discuss your child’s requirements.

Q. What activities are on offer at HITZ?

A. Throughout the day we have a full range of activities using the facilities that CYZ has to offer. During the HITZ period we offer sports (in the sports hall, and on the astro turf – weather permitting), games, challenges, cooking, arts & crafts, and some chill time too!

Q. Do my children need to wear anything specific?

A. Children should wear comfortable clothing that is suitable for them to take part in activities such as team sports and arts & crafts. They may also need any weather appropriate items such as a waterproof jacket. We advise against wearing particularly expensive or special garments, as some activities can be messy and CYZ cannot accept liability for items brought into CYZ.

Q. Do my children need to bring any additional money?

A. All HITZ activities are included in the session price.

During some sessions, a tuck shop serving snacks and refreshments may be open. £1-£2 will be enough to purchase an item or two from the tuck shop, however, we cannot accept liability for any money brought into the club, and it is the member’s responsibility to keep it safe. We have a free to use water cooler which members are welcome to use for drinks during the day.

Q. Can my child bring items in to use while at CYZ

A. Generally, all equipment / resources needed at CYZ are provided by us. Your child might want to bring a coat or jumper, as we do have outdoor areas.

We are always happy for members to use our landline at reception to call home, or for you to contact them, so mobile phones aren’t essential. Our number is 01228 516 280.

We are unable to accept liability for any possessions brought to CYZ, so we advise that nothing valuable is brought in – all possessions remain the responsibility of the member at all times, and staff are not able to look after member’s personal posessions.

Please try and avoid sending money in notes – notes are more easily lost than coins and as we mainly deal with small amounts of money, we can struggle to change notes.

Q. My child has additional needs, can they attend HITZ?

A. Yes, all our provision is inclusive! If your child needs extra support with their needs please let us know in advance.

Please note: we are unable to carry out personal care duties, or provide dedicated 1:1 support.

Q. My child is on medication, can they attend HITZ?

A. Yes, certainly. Please label all medication. We also require a short form completed on the day to specify information such as dosage and emergency information.

Q. I’ve booked a session and now my child cannot attend – can I get a refund?

A. Per our terms and conditions, we can issue a refund if a cancellation is made with more than 5 days’ notice. Our online booking system allows you to perform a cancellation online.

Unfortunately, we cannot issue a refund if your child does not attend, for illness on the day, or if we receive less than 5 days’ notice of cancellation. We do ask that you let us know if your child cannot attend.

Q. Will normal CYZ evening and Saturday sessions still be on?

A. please check – our regular session timetable will run as normal throughout the school holidays wherever possible.

We do however request that members who have attended holiday club don’t stay on for the evening session, as it is a very long day.

Q. Can I book spaces in HITZ in person at CYZ, or over the phone?

A. Internet bookings are the best way to book HITZ spaces. If you are having difficulties with the online booking system, we can take bookings at CYZ on the kiosk (card payment) or at reception (cash or cheque payment).

I still have a question?

Please feel free to contact us if you have any more questions.

Telephone: 01228 516 280

Email: info@carlisleyouthzone.org

In Person: Carlisle Youth Zone, Victoria Place, Carlisle, CA1 1LR

Upcoming HITZ Clubs

February Half Term 2024

February Half Term 2024

Wednesday 14th February 2024 to Friday 16th February 2024

Bookings Open – Click Here

Easter Holidays 2024

Easter Holidays 2024

2nd April 2024 – 12th April 2024

Preliminary Dates (subject to change)

May Half Term 2024

May Half Term 2024

Monday 27th May 2024 to Friday 31st May 2024

Preliminary Dates (Subject to Change)

Summer Holidays 2024

Summer Holidays 2024

Dates TBC

Excl. B/Hol

October Half Term 2024

October Half Term 2024

Dates TBC

Please check back later

Christmas Break 2024

Christmas Break 2024

Dates TBC

Please check back later
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About Carlisle Youth zone

Carlisle Youth Zone is a safe and fun environment where the potential of young people is developed and fulfilled. We are open 6 night a week and during school holidays we run our successful Holiday Club.

HITZ