Prices
Full day – 8:30am – 5.00pm
With Food: £18 (CYZ Supplied Lunch, Subject to Availability)
Without Food: £16 (Packed Lunch From Home)
Short day – 8:30am – 3.30pm
Without Food: £12 (Packed Lunch From Home)
Membership
Any young person wishing to attend HITZ must be a member of CYZ – the membership fee is £5 per year.
FAQ
Please click on a question to see the answer
Q. What age is the holiday club for?
A. HITZ is for 8 to 12 year old members of Carlisle Youth Zone. Please note: we cannot take members age 7 for HITZ Holiday Club.
Q. Does the young person have to be a member of CYZ to attend HITZ?
A. Yes – HITZ is for our junior members age 8-12. To join CYZ there is a £5 annual membership fee, please Click Here for the online form, or sign up in person at our reception.
Q. Can I turn up on the day and pay for my child to come in?
A. No – HITZ spaces must be booked prior to the day of attendance using the online booking system.
Bookings close the evening before the day of the session – this is to allow us to perform administration duties relating to the sessions.
Q. What time are the sessions?
A. HITZ starts at 08:30 and finishes at 17:00. Drop off is between 08:30 – 09:30 and pick up is by 17:00.
Q. Can I drop my children off at a later time
A. We are not currently offering part-day bookings, however, you are welcome to book a full day space and let us know that you will be dropping off / picking up at a different time.
Unfortunately, as we are not offering part-day spaces, the full day fee is payable for all bookings.
Q. Is lunch provided?
A. Unfortunately we are currently unable to provide a lunch option. All spaces require a packed lunch from home for lunch.
Q. Do you cater for dietary needs or allergies?
A. Yes – please telephone reception on 01228 516280 to discuss your child’s requirements.
Q. What activities are on offer at HITZ?
A. Throughout the day we have a full range of activities using the facilities that CYZ has to offer. During the HITZ period we offer sports (in the sports hall, and on the astro turf – weather permitting), games, challenges, cooking, arts & crafts, and some chill time too!
Q. Do my children need to wear anything specific?
A. Children should wear comfortable clothing that is suitable for them to take part in activities such as team sports and arts & crafts. They may also need any weather appropriate items such as a waterproof jacket. We advise against wearing particularly expensive or special garments, as some activities can be messy and CYZ cannot accept liability for items brought into CYZ.
Q. Do my children need to bring any additional money?
A. All HITZ activities are included in the session price.
A tuck shop serving snacks and refreshments may be open during the session. £1-£2 will be enough to purchase an item or two from the tuck shop, however, we cannot accept liability for any money brought into the club, and it is the member’s responsibility to keep it safe.
Q. Can my child bring items in to use while at CYZ
A. Generally, all equipment / resources needed at CYZ are provided by us. Your child might want to bring a coat or jumper, as we do have outdoor areas.
We are always happy for members to use our landline at reception to call home, or for you to contact them, so mobile phones aren’t essential. Our number is 01228 516 280.
We are unable to accept liability for any possessions brought to CYZ, so we advise that nothing valuable is brought in – all possessions remain the responsibility of the member at all times, and staff are not able to look after member’s personal posessions.
Please try and avoid sending money in notes – notes are more easily lost than coins and as we mainly deal with small amounts of money, we can struggle to change notes.
Q. My child has additional needs, can they attend HITZ?
A. Yes, all our provision is inclusive! If your child needs extra support with their needs please let us know in advance.
Q. My child is on medication, can they attend HITZ?
A. Yes, certainly. Please label all medication. We also require a short form completed on the day to specify such things as dosage and emergency information.
Q. I’ve booked a session and now my child cannot attend – can I get a refund?
A. We can issue a refund if we have more than 5 days’ notice. Unfortunately, we cannot refund if your child does not attend, for illness on the day, or if we receive less than 5 days’ notice of cancellation. We do ask that you let us know if your child cannot attend.
Q. Will normal CYZ evening and Saturday sessions still be on?
A. please check – our regular session timetable will run as normal throughout the school holidays wherever possible.
We do however request that members who have attended HITZ all day don’t stay on for the evening session, as it is a very long day.
Q. Can I book spaces in HITZ in person at CYZ, or over the phone?
A. Internet bookings are the best way to book HITZ spaces. If you are having difficulties with the online booking system, we can take bookings at CYZ on the kiosk (card payment) or at reception (cash or cheque payment).
I still have a question?
Please feel free to contact us if you have any more questions.
Telephone: 01228 516 280
Email: info@carlisleyouthzone.org
In Person: Carlisle Youth Zone, Victoria Place, Carlisle, CA1 1LR
Upcoming HITZ Clubs
May Half Term 2023
May Half Term 2023
30th May 2023 to 2nd June 2023
Spaces available to book online
Summer Holidays 2023
Summer Holidays 2023
Dates TBC
Excl. B/Hol
Activities for young people
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Volunteer with Carlisle Youth Zone
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