Full day – 9.00am – 5.30pm
Short day – 9.30am – 3.00pm
Any young person wishing to attend HITZ must be a member of CYZ – the membership fee is £5 per year.
Please click on a question to see the answer
Q. What age is the holiday club for?
A. HITZ is for 8 to 12 year old members of Carlisle Youth Zone.
Q. Does the young person have to be a member of CYZ to attend HITZ?
A. Yes – HITZ is for our junior members age 8-12. To join CYZ there is a £5 annual membership fee, please Click Here for the online form, or sign up in person at our reception.
Q. What time are the sessions?
A. HITZ starts at 9.00am and finishes at 5.30pm. A shorter session is also available from 9.30am to 3.00pm, at present.
Q. Can I drop my children off at a later time
A. Children must arrive promptly for their session at 9.00am for the full day or 9.30am for the shorter session.
Q. When is breakfast served?
A. Breakfast is unavailable at present.
Q. Is lunch provided?
A. Lunch is not provided – please provide a packed lunch and a drinks bottle.
Q. Do you cater for dietary needs or allergies?
A. Yes – please telephone reception on 01228 516280 to discuss your child’s requirements.
Q. Do my children need to wear anything specific?
A. Children should wear comfortable clothing that is suitable for them to take part in activities such as team sports and arts & crafts. They may also need any weather appropriate items such as a waterproof jacket.
Q. Do my children need to bring any money?
A. All HITZ activities are included in the session price.
Q. What activities are on offer at HITZ?
A. Throughout the day we have a full range of activities using the facilities that CYZ has to offer. During the HITZ period we offer sports (in the sports hall, and on the astro turf – weather permitting), games, challenges, cooking, arts & crafts, singing, dancing, bush craft, yoga, and some chill time too!
Q. My child has additional needs, can they attend HITZ?
A. Yes, all our provision is inclusive! If your child needs extra support with their needs please let us know in advance.
Q. My child is on medication, can they attend HITZ?
A. Yes, certainly. Please label all medication. We also require a short form completed on the day to specify such things as dosage and emergency information.
Q. Can I turn up on the day and pay for my child to come in?
A. No – HITZ spaces must be booked prior to the day of attendance using the on line booking system.
Q. I’ve booked a session and now my child cannot attend – can I get a refund?
A. We can issue a refund if we have more than 5 days’ notice. Unfortunately we cannot refund if your child does not attend, or for illness on the day. We do ask that you let us know if your child cannot attend.
Q. Will normal CYZ evening and Saturday sessions still be on?
A. please check – our online booked session timetable will run as normal throughout the school holidays wherever possible. We do however suggest members who have attended HITZ all day don’t stay on for the evening session, as it is a very long day.
Q. Can I book spaces in HITZ in person at CYZ, or over the phone?
A. Internet bookings are the only way to book at present.
I still have a question?
Please feel free to contact us if you have any more questions.
Telephone: 01228 516 280